How to cultivate emotional intelligence in your staff

A high level of emotional intelligence (EI) in your staff can make them more effective communicators, able to build better relationships, more productive, and, importantly, able to quickly spot and resolve conflict,  all of which are extremely valuable traits in a business environment. Management and leadership L&D consultant Mike Davies discusses how to foster EI in your staff.

10 ways to foster a learning culture within your organisation

The word ‘learning’ does not just have to refer to putting people in classrooms or taking them out of the office on a week-long training programme. It can mean something more organic than that, more ingrained into the fabric of your organisation and the way people work every day. By creating and maintaining a learning culture within your business, you encourage an environment full of useful development opportunities which your employees will actively seek. 

Thales L&D to exhibit at Project Controls Expo 2014

Thales Learning & Development will be exhibiting (stand 26) at Project Controls Expo 2014 – The largest international Project Control event featuring international expert speakers, Master-class sessions, Case studies & Workshops, Technical presentations along with Partner showcase and a Project Controls job fair including Career Advice zone.  - See more at:

Ready to go Outward Bound again

Having thoroughly enjoyed putting the Thales apprentices through their paces on the Lake District-based Outward Bound programme in June this year, Nick Jordan is now gearing up to do it all again this time next week on 17th November, on a week-long programme designed to develop the apprentices’ leadership behaviours and abilities in line with the Thales leadership model.

The winning formula for employee retention and engagement

Two questions frequently asked by organisations are: how do we make sure our employees are fully engaged with the business and their role, and how do we hold on to our talent? All too often, employers complicate these two reasonably basic, and intrinsically linked, issues. It is usual for engaged individuals to work hard for an organisation, always seeking ways to add value, and these people are also likely to be retained. But how do you create engagement in the first place?

How to be the Ultimate Leader – Infographic

As a business, regardless of the industry you work in or the size of your operation, people are, and always will be, the most valuable asset you have. To fully unlock the potential of your staff, however, you need great leaders – confident, visionary people who are able to inspire brilliance and bring the best out of raw talent.

Leaders Eat Last – Infographic

When it comes to the subject of leadership, advice is a dime a dozen. There is an endless sea of books, blog posts, and self-help speeches that purport to teach leaders how to make their teams succeed. Yet few pause to consider the most important question of all: What is a leader? In his landmark book, Leaders Eat Last, Simon Sinek answers this crucial and complex question.

What to look for in an L&D outsourcing partner

When you are looking to outsource your L&D function, the word ‘partner’ is perhaps the most important thing to bear in mind. The decision to contract out such an integral part of your business is a significant step to take, so in order to make that transition – from the initial enquiry to the full implementation – as seamless as possible, what you need is a true partnership. You need a team that works so closely with you that it is difficult to tell whether they are internal or external.

Five common challenges in leadership development

When it comes to L&D, there seems to be a big focus this year on the development of leadership talent. Developing leaders poses a number of unique challenges, however. It is an area in which many organisations – with all the best intentions – often fall down on. The variety of different types of leaders is vast, and each individual leader is a complex person in his or her own right. It is important to understand what the common challenges are, why they exist, and how you can overcome them.

Another successful Outward Bound adventure with the Thales apprentices

In June this year, management and leadership L&D consultant Nick Jordan took another group of Thales apprentices to the Lake District in partnership with the Outward Bound Trust, following the success of the previous programme in November last year. The apprentices spent five days partaking in a range of experiential learning activities.