Essential Management Skills Training

A bespoke course, at a venue and date of your choice.

Talk to us about setting up a course that is tailor made for you. GET IN TOUCH

Effective people management is an acquired skill, and an extremely powerful tool once mastered. But very few people are born managers – for most, it is something that comes through experience, management training, and proper guidance.

Whether you’re a newly appointed manager or supervisor, or you simply want to enhance your existing management skills through formal learning, this three-day course will equip you with the necessary knowledge and tools for success.

We don’t just feed you information – we provide you with a detailed action plan that you can apply on your own team back at work.

What you’ll learn

By the end of the programme you’ll be able to:

  • Identify the role and responsibilities of a line manager
  • Identify leadership styles and when it’s appropriate to use them
  • Employ effective interpersonal skills
  • Plan, prioritise and schedule work in a time-efficient way
  • Delegate effectively
  • Motivate your team
  • Plan and prepare for inductions, training and interviews
  • Tackle decision making and problem solving

What’s covered

A line manager’s role and responsibilities

  • Balancing tasks, teams and managing individuals
  • Leadership skills

Leading your team to effectiveness

  • Identifying the elements of an effective team

Interpersonal skills

  • Dealing with different types of people
  • Handling sensitive issues

Planning and scheduling work

  • Time planning and prioritising
  • Delegation – its benefits and potential problems
  • Motivating staff

Interviewing, induction and training

  • Interviewing techniques
  • Applying selection interview skills
  • Introducing new members of staff
  • Training and development responsibilities

Managing change in the workplace

  • Dealing with individual reactions to change
  • Presenting change in a positive way

Decision making and problem solving

  • Using a six-step process for problem solving and decision making

Managing meetings and presentation skills

  • Preparing and delivering presentations to employees, customers or suppliers

Customer Testimonials

The trainer presented the course material in a way that I could relate it to what I do normally. This helped to improve my understanding of the course. I felt that I could ask questions at any time.

UK Power Networks

Mike Davies

Course Leader

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