Organisational Performance Training Courses

Managing People Through Change Course

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Course description

Within any organisation, significant change can be tough on people – so recognising its impact and enabling teams to overcome the challenges it presents is essential for any manager working in a changing environment. This can be achieved through effective change management training.

We start with the basic question – ‘what is change?’ – then show you how to establish clear goals and develop a solid strategy for your own change situation, including effective communication and evaluation techniques.

Is it right for me?

If you’re a manager, supervisor or team leader working on projects involving change or leading teams through change, this programme will help you approach the task in a more positive and efficient way.

What will I get out of it?

By the end of the course you will be able to:


  • Establish clear goals for change programmes
  • Review the stages encountered during change programmes
  • Assess the state of change activities
  • Recognise the impact of change on individuals and organisations
  • Develop a strategy for dealing with resistance to change
  • Prioritise the activities of your team according to clear goals
  • Recognise success factors during change
  • Explore various communication activities required during change
  • Develop a communication plan for change programmes
  • Understand how to minimise the negative impact of change on your team

Our trainer was a great person and had a very lively style of delivery. They got us interested in the topic and engaged in the course.

European Securities and Markets Authority

What does it cover?

  • Understanding what change is
  • Why change happens
  • The various effects of change on society, organisations and individuals
  • Understanding the process of change and how that affects people and organisations
  • Examining various phases of change programmes
  • Recognising where teams fit into the process of change
  • Various change programme case studies
  • A balanced approach to change affecting organisations
  • How people respond to change
  • Understanding other people’s perspectives throughout change
  • Confronting resistance during change
  • Establishing the priorities of competing change activities
  • What are the success factors of change
  • Which activities need to be done right and what needs to be done differently
  • Prioritising work to get the right things done at the right time
  • Prioritising activities to meet future opportunities
  • What impacts communication and understanding
  • Developing a clear communication plan
  • Putting the learning in place
  • Developing an action plan for managing your team during change

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Course leader

Doug Chapman

Head of Management & Leadership Capability

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