Managing People Through Change Course

2 Day

A bespoke course, at a venue and date of your choice.

Talk to us about setting up a course that is tailor made for you. GET IN TOUCH

Within any organisation, significant change can be tough on people – so recognising its impact and enabling teams to overcome the challenges it presents is essential for any manager working in a changing environment. This can be achieved through effective change management training.

We start with the basic question – ‘what is change?’ – then show you how to establish clear goals and develop a solid strategy for your own change situation, including effective communication and evaluation techniques.

If you’re a manager, supervisor or team leader working on projects involving change or leading teams through change, this programme will help you approach the task in a more positive and efficient way.

What you’ll learn

By the end of the programme you’ll be able to:

  • Establish clear goals for change programmes
  • Review the stages encountered during change programmes
  • Assess the state of change activities
  • Recognise the impact of change on individuals and organisations
  • Develop a strategy for dealing with resistance to change
  • Prioritise the activities of your team according to clear goals
  • Recognise success factors during change
  • Explore various communication activities required during change
  • Develop a communication plan for change programmes
  • Understand how to minimise the negative impact of change on your team

What’s covered

What is change?

  • Understanding what change is
  • Why change happens

Establishing goals for change

  • The various effects of change on society, organisations and individuals

Understanding the change phase curve

  • Understanding the process of change and how that affects people and organisations
  • Examining various phases of change programmes
  • Recognising where teams fit into the process of change

Personal impact of change

  • Various change programme case studies
  • A balanced approach to change affecting organisations

Dealing with resistance to change

  • How people respond to change
  • Understanding other people’s perspectives throughout change
  • Confronting resistance during change

Implementing change activities

  • Establishing the priorities of competing change activities
  • What are the success factors of change

Managing and leading a team during change

  • Which activities need to be done right and what needs to be done differently
  • Prioritising work to get the right things done at the right time
  • Prioritising activities to meet future opportunities


  • What impacts communication and understanding
  • Developing a clear communication plan

Learning plan for action steps

  • Putting the learning in place
  • Developing an action plan for managing your team during change

Customer Testimonials

Majella is a great person and has a very lively style. She can get you interested in the topic and engaged in the course.

European Securities and Markets Authority

Majella Mair

Course Leader

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