Successful Feedback Discussions Course

Dates
Duration
3 Hour
Location
Crawley
Price
£0.00+VAT

Giving feedback that is both constructive and effective doesn’t come naturally to everyone – particularly in the case of negative feedback or sensitive issues. But when done correctly, it can be a powerful tool in developing the confidence and capabilities of others.

From defining what feedback actually is, to dealing with challenging behaviour, we’ll improve your confidence and provide you with a framework you can use to successfully deliver constructive feedback every time.

If you are responsible for giving feedback or you wish to do so in future, this management training course will provide you with the skills to deliver it in the right way. It will allow you to get the most out of your employees and stop you from dreading those difficult conversations.

What you’ll learn

By the end of the programme you’ll be able to:

  • Overcome your ‘blockers’ preventing you from holding feedback discussions
  • Give feedback with confidence
  • Use feedback you receive to best effect
  • Demonstrate your ability to deal with challenging situations

What’s covered

What is feedback?

  • Definition
  • When to give feedback
  • What holds us back from delivering feedback

Best practice

  • Giving feedback
  • Receiving feedback

Giving effective feedback

  • Framework for effective delivery of feedback
  • Balance of supportive/developmental feedback
  • Need for next steps
  • How to phrase feedback

Dealing with challenging behaviour

  • Remaining objective
  • Framework for delivering feedback around challenging behaviours
  • Ways to handle sensitive issues

A bespoke course, at a venue and date of your choice.

Talk to us about setting up a course that is tailor made for you. GET IN TOUCH

Customer Testimonials

Chris was excellent, pitched at the right level and kept the presentation style informal.

UK Power Networks

Chris Steer

Course Leader

Enhance Magazine

Issue 5 out now!

READ

HAVE A QUESTION?

Talk to us about how training can enhance your business















RELEVANT BLOG POSTS

Enhance your potential

KEEP UPDATED WITH THALES L&D:

Subscribe

Blog

May 06, 2015

7 Engineering Wonders of the World - Infographic

In the relatively short space of time that people have populated the world, we have gone from living in caves and breaking into our dinner with a sharpened stone to creating things so vast and powerful they would make our stone-wielding ancestors’ jaws drop.Engineering – and with it: effective p

Thales Blog >

Tweets

Visit us on Twitter >

Group

Apprentices are in high demand – research by Barclays shows that £4.4bn would be injected into the UK economy if more businesses employed them. Thales UK is a proud member of The 5% Club which is focused on creating momentum behind the recruitment of apprentices and graduates into the workforce.
As part of Thales UK’s commitment to nurturing raw 

Join the discussion >

Events

Customer Days 2015

31st March - Intelligent Outsourcing, Programme Management & Organisational Health

12th June - A focus on Sales in a complex environment. Content TBC

4th September - Content TBC

4th December - Content TBC -

To book your space click here

 

More events >