Giving feedback that is both constructive and effective doesn’t come naturally to everyone – particularly in the case of negative feedback or sensitive issues. But when done correctly, it can be a powerful tool in developing the confidence and capabilities of others.
From defining what feedback actually is, to dealing with challenging behaviour, we’ll improve your confidence and provide you with a framework you can use to successfully deliver constructive feedback every time.
If you are responsible for giving feedback or you wish to do so in future, this management training course will provide you with the skills to deliver it in the right way. It will allow you to get the most out of your employees and stop you from dreading those difficult conversations.
By the end of the programme you’ll be able to:
What is feedback?
Giving effective feedback
Dealing with challenging behaviour
UK Power Networks
Dec 11, 2014
Emotional intelligence (EI) – described by business psychologist Dr Susan David of Harvard University as ‘the ability to solve problems with and about emotions effectively’ – is essentially the measure of how well a person monitors their own emotions and the emotions of others, and how they
Apprentices are in high demand – research by Barclays shows that £4.4bn would be injected into the UK economy if more businesses employed them. Thales UK is a proud member of The 5% Club which is focused on creating momentum behind the recruitment of apprentices and graduates into the workforce.
As part of Thales UK’s commitment to nurturing raw