I’ve always been in customer facing roles – starting my career in hospitality as a Conference Supervisor in a hotel, then moving on to work in recruitment, which involved both consultancy and full managed service partnerships.
My previous experience gave me a good head start when I joined TLD as it’s very much a customer-focused environment.
I deal with our external customers as well as international Thales bookings, dealing with queries and scheduling training plans. It’s all about working together as a team and juggling people’s requirements in the most effective way possible.
What I like about working for TLD
The people – it’s one of the friendliest places I’ve ever worked and there’s a really good team atmosphere.
It also feels like all staff members have an active role in how the company develops. We’re allowed to put our opinions across and see our ideas actually have an effect on the wider business.
Family and friends are important to me, and I’m a massive Zumba fanatic. We recently raised over £2000 for charity by getting 120 people doing a mass Zumba session at the same time. I like doing other things for charity, too, like the Race for Life, and the St. Catherine’s Hospice midnight walks.