Before joining TLD I spent six years as General Manager for a software development company. I was responsible for running the office, and was involved in anything from managing client relationships to looking after a team of Engineers. I was given a lot of responsibility, which gave me a really good grounding for my current role.
I spend my time liaising with external stakeholders, communicating with them about their different training needs. I also work closely with our Head of Business Development, building and maintaining relationships with customers, making sure everything runs as it’s supposed to and that they’re happy with the service they’re getting.
What I like about working for TLD
I like the innovative programmes we offer, and looking at types of training we’ve never offered before. It’s great to be able to capture the imagination of our customers, and we’re not afraid to go outside of what we’ve done previously to achieve that.
I’m Vice Chairman of a children’s charity for underprivileged & special needs children. We take the children out on trips that they wouldn’t otherwise have had the opportunity to go on. We even bring their family along in some cases so they can enjoy the experience together.
It’s amazing what a positive impact the trips can have on some of the children, and we get some really lovely thank you letters from them.