I’ve worked in learning and development for a number of years – designing, developing and delivering regional and national training programmes across the entire training cycle – from learning needs analysis to evaluation – with budgets of up to £15m. My career spans across management development, customer service, HR training and team development, in industries such as retail, facilities management and engineering, across both private and public sectors. I’ve also worked internationally, including the design of development programmes for major clients in the Nordic region.
I previously spent several years working in management roles for a variety of high street names, having successfully led teams of up to 125. My real-world experience means I can deliver my programmes with credibility – communicating effectively with people at every level in a business, moulding raw talent and getting the best out of new or inexperienced managers.
I specialise in management development and human resources training, integrating the behavioural and cognitive techniques I’ve learnt as a neuro-linguistic programming (NLP) practitioner to enhance the delegates’ learning abilities. I create a fun but challenging workshop that promotes innovative thinking and really stretches the learner – pushing them to their limits and leaving a lasting imprint.
I’m also the lead consultant on an ongoing project for Thales UK apprentices with the Outward Bound Trust. We take them to the Lake District, really putting them through their paces with anything from gorge scrambling to mountain rescue exercises, encouraging them to work together as a team. The positive impact it’s had on them has been huge, and I’m looking forward to running the programme again this year.
What I like about working for TLD
I like the autonomy here – we have the ability to create new and innovative programmes for our customers, and to enhance the offering we’ve already got. We don’t just have to stick to classroom-based training – we can take people out of that environment and give them a really memorable learning experience.
It’s also a great place for sharing knowledge, and bouncing ideas off other professionals. Every day is a learning experience, and there’s always something different going on.
I love driving, and hill walking, and I’m a keen photographer.