I love working with our customers, consulting with them to find out what their needs are and helping them implement the right learning solutions.
I’m part of the Technical and Digital L&D Solutions Capabilities team, where our focus is on supporting our customers to get the most out of their business systems. My speciality is project planning tools such as Primavera and Acumen Fuse and working on bespoke rollouts. In addition to consulting with customers on their learning needs I am also involved in designing and launching new training programmes, and I still love to get inside the classroom and deliver courses to our customers and see them grow in confidence as they start to understand a tool.
During my career I have been lucky enough to develop expertise in a range of software systems and I love being able to use this knowledge to be able to support employees at every level in using Business systems more effectively and efficiently. I also enjoy working to understand the bespoke systems and find new, innovative ways to deliver in depth training to those who will be using it. I’ve been fortunate to work with organisations of every size and industry, and I’m keen to work in partnership with businesses that see the real value in on-going staff development, and work actively to promote it.
I’ve become a real foodie – I love cooking and eating good food, and I like good wine, too!
Developing Strategic Leadership
It doesn’t matter how long you’ve been in a leadership role, there is always something new to learn...
Supporting the agents of change
Change is scary, at least for a lot of people it is. It creates uncertainty and a sense of unease, especially when it’s sudden or not handled correctly...