People tend to fail in their interactions with others because they are either too submissive or too aggressive. Being assertive, without being aggressive, will increase your chance of success in any human interaction.
We look at a range of theories and techniques that will enhance the way in which you interact with people and make you more assertive, ultimately changing the way you think and behave. We will also help you create a personal strategy to take back to the workplace.
Is it right for me?
If you would like to improve your personal effectiveness through communication, and build your confidence, and you’ve had little or no formal learning in the area, this assertiveness training course will enable you to achieve that.
What will I get out of it?
By the end of the course you will be able to: