Business is not just about products – it’s about people. Building positive relationships in the workplace will enable you to achieve more in your role, and have a positive impact on your career.
We look at the importance of building positive relationships, show you effective techniques and behaviours, and help you create a personal action plan that you can take back to the workplace.
Is it right for me?
What will I get out of it?
By the end of the course you will be able to:
- Analyse the effects of your behaviour when dealing with others
- Respond to situations more assertively
- Communicate effectively by developing skills, knowledge and attitude to achieve success
- Work towards win/win outcomes
- Use techniques to deal with difficult situations
Formulating individual action plans to deal with current business situations